Some disks do deteriorate over time. Some grow mold (really!) and some are simply cursed (i.e. the infamous Iomega Zip disk click-of-death). If we can’t read anything at all, and we securely dispose of your media here – you will…
Will an old PC program run on my current Mac or PC?
In a word – “no”. But that’s not the whole story. Let’s start with an analogy. One of the most common things we do is convert old word processing files to modern Word or RTF format. So we take a…
Can I back up to the Cloud?
What does “Cloud” mean to you? To us, it means your pictures, documents, and files are available no matter what device you’re using. Do you have a DropBox or Google Drive? We can upload your old disks, laptops, CDs, you…
Where do I send my disks?
We’ll send shipping instructions including mailing address once we have an idea of what you’ve got, and what you’d like to get back. RetroFloppy focuses on spinning computer media – we don’t have facilities for tape, for example. So we…
How much does your service cost?
What we do is not only copy the files off of your disks, but where possible we also convert common word processing, spreadsheet, and graphics files to formats you can read today. The full list of conversions we offer is…
How will I receive my results?
After we extract and convert your files, and after you’ve settled your invoice either via PayPal or check (drawn on a US-based bank) payable to RetroFloppy, we will send you a download link for a zip file that contains your…
How do I package my disks?
Once you’ve sent in a quote request and received your mailing instructions, you are ready to pack and send your disks to us! If you only have one or two disks, it’s as easy as attaching your disks to a…
Do USB Floppy Drives Work? Can I do this Myself?
Sure! If you have fairly recent (2010+) floppy disks, with fairly recent (MS Word/Excel) files, you stand a good chance of getting there all by yourself. There’s two main things to consider: Your disks need to be fairly recent, and…