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What if you can’t read my disks? – RetroFloppy
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Some disks do deteriorate over time.  Some grow mold (really!) and some are simply cursed (i.e. the infamous Iomega Zip disk click-of-death).  If we can’t read anything at all, and we securely dispose of your media here – you will owe nothing.  If you do want your media back, you’ll pay the return shipping charge you were originally quoted. If you didn’t consider non-readability when you asked for your quote, you can plan on approximately $5 over a standard USPS postal rate based on weight and distance.

If you fall somewhere in the middle – that is, if some disks are readable and some are not – then you’ll pay the rate your were quoted (even if it was discounted based on volume) for the disks that were successful, down to a minimum charge of two if there’s at least one viable disk.

What if you can’t read my disks?